Covid 19

COVID-19 Branch Reopening

COVID-19 Branch Reopening

6-3-2020 10:18pm

Beginning on Monday, June 8th our lobbies will be reopening.  We encourage you to continue to utilize the drive-ups and make appointments to see a member service representative to help keep everyone safe.  I want to thank everyone for your patience during these difficult times and let you know we are here to help you. 

To maintain everyone’s safety, some restrictions will apply:

  • If you are not feeling well or have been in contact with someone who has symptoms, we ask you to not come in the branch and stay home.
  • Masks will be required when entering the branch and a team member will be checking your identification upon entering.
  • A limited number of members will be allowed at each branch location and we will have markers and traffic flow arrows to maintain social distancing.
  • The Main Office will utilize the rear entrance only.

We encourage you to utilize our electronic services including ATMs, our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can also be applied for online.  
Phone numbers to contact us:

We will return to our normal hours of operation:

  • Monday - Wednesday 9:00am to 4:00pm (drive-up at 8:00am)
  • Thursday - Friday 9:00am to 5:00pm (drive-up at 8:00am)
  • Saturday 9:00am to 12:00pm

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

COVID-19 use face masks by executive order

Executive order that will requires employee to use face masks

4-21-2020 3:14pm

Good Afternoon Everyone:

On Tuesday, Governor Raimondo announced an executive order that will require employees of customer-facing businesses, office-based businesses, manufacturers and non-profit organizations to wear face masks while on the job in an effort to slow the spread of COVID-19. This Order shall take effect on Saturday, April 18, 2020 and shall remain in full force and effect until Monday, May 18, 2020 unless renewed, modified or terminated by subsequent Executive Order of the Governor of RI.

The governor also said anyone in public should wear a mask, as facial coverings can potentially help those infected with the novel coronavirus from spreading the disease to those they come into close contact with.  

“This means, as of this Saturday, when you go the grocery store, when you go the pharmacy, when you’re at work, you should be wearing a mask, and everyone in that store, employees and customers, should be wearing a mask,” said Raimondo. “That’s where we want to get to.”

The credit union has provided each team member with a cloth mask and has ordered some additional masks for everyone to rotate for daily hygiene.  Team members can also provide their own facial coverings/masks as long as they cover both the nose and mouth at all times.  Masks will be required to be worn at all times during the work day.

With this new mask executive order, members will also be required to wear a facial covering/mask to come in for an appointment.  For additional security reasons, if you do not recognize an individual/new member prior to entry, please request a driver’s license/photo id to confirm the individual prior to entry.  Please make members aware when scheduling appointments of these safety and security requirements.

These safety and security measures are for both our team members and our credit union members’ well-being.

Should you have any questions or concerns, please do not hesitate to contact the Office of the Governor at (401) 222-2080 .

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

COVID-19 (CORONAVIRUS) Resources

Economic Impact Payments, i.e. Stimulus Checks, COVID-19 payments, recovery rebates

4-20-2020 4:36pm

Covid-19We mentioned this in a previous newsletter, and we're all excited for a little economic relief with the stimulus checks especially with so many of us out of work, many of us REALLY need this. There's still some questions surrounding this topic.

Am I eligible? Do I get it? How much? and When will I get it and how?

Check out the IRS's FAQs on this topic

The government will send out checks to those who filed their 2018 and 2019 taxes. If you opted for direct deposit on your last return, whether that be your 2018 if you haven't filed your 2019 or your 2019 return, then they'll deposit the stimulus check right into that account.

The IRS began releasing payments (direct deposit) as early as last week and will continue to do so in the coming weeks. While we're not certain who's getting them first, but if we were to guess, it would be to those who have already filed their taxes and have direct deposit. The second round would be those who would be getting paper checks mailed to them. Some may even get them as late as September or even December if they go on an extension to October 15th.

I didn't file in 2018 OR 2019! What do I do?!?!

You might have not needed to file a return such as those whose gross income (before taxes) is less than $12,200 for individuals or $24,400 for married filing jointly. The other stipulation of why you might have not needed to file a return is because your only source of income is from Social Security retirement (SSI), disability (SSDI), railroad retirement or survivor benefits. You'll need to fill out a simple application with the IRS so they know where to send your payment.

NOTE: If you have dependents (child/ren), an extra step is needed to add $500 per child onto their automatic payment of $1,200/$2,400 if they didn't file a tax return in 2018 or 2019.

For more information on this process, CLICK HERE.

I no longer have the checking/savings account I used with my last return. What do I do?

They'll mail your payment to the last known address.

But I don't live there anymore.

You should visit https://www.irs.gov/coronavirus/get-my-payment and update your address. We encourage you NOT to put your banking information because this a relatively new system and susceptible to being hacked. Enter your bank information at your own risk.

I filed my last return with my ex-spouse who I have or can not have contact with. The direct deposit information was their account. What do I do?

First of all, I'm sorry you're going through this. Secondly, you'll need to contact your attorney in this case. Alternatively, you can get the stimulus check when you file your 2020 tax return next year.

Will I have to pay taxes on this stimulus check next year?

Now we're cooking! And the answer is no. The payment is not income and you will not owe taxes on your payment. It will not reduce your refund or increase the amount you may owe when you file your 2020 tax return next year.

I had my 2019 return prepared, but I haven't filed because I owe. Will they take that money from the stimulus check?

This one is a two-fer. First, you haven't officially filed your 2019 return so the IRS has no record of you other than your 2018 return (if you filed). Secondly, no. But you'll still need to pay your 2019 taxes - the good news is that you have until July 15th to do so.

I owe back taxes. Does that mean I won't get it or will they take the back taxes from this stimulus check?

Yes, you'll get the stimulus check and no, they will not take the back taxes out of this check. They will, however, reduce or deny your stimulus check if you have back-child support.

 We appreciate your cooperation and patience.  We will continue to monitor the situation closely and provide the latest updates and helpful resources at www.WaveFCU.org.

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault,
President & CEO


 

COVID-19 (CORONAVIRUS) Update

IMPORTANT COVID-19 (CORONAVIRUS) INFORMATION

4-02-2020 5:04pm

We remain open for business.  We continue to temporarily limit our lobby access to appointment only for everyone’s safety.  I want to thank everyone for your patience and let you know we are working as diligently as possible.  If you have suffered a loss of income and have concerns, please call us so we can help you through these difficult times.  Your deposits remain federally insured by the National Credit Union Association (NCUA).

We encourage you to utilize our electronic services including ATMs, and our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can be applied for online, by calling us or in person by appointment only. Teller transactions (*except for coin transactions), including Shared Branching, can be conducted at the drive-up window.

*Coin transactions will have to be transacted in the lobby by appointment only.

If you would like to come in and conduct a member service transaction, loan application, IRA transaction or safe deposit access, please contact your local branch in advance to make an appointment.  Important:  No face masks will be allowed when conducting an in-person branch transaction.

  • 480 Greenwich Avenue – 401-781-1020
  • 1217 Warwick Avenue – 401-463-9574

For your convenience, our drive-up hours at both locations are as follows:

  • Monday through Wednesday 8:00am to 4:00pm
  • Thursday and Friday 8:00am to 5:00pm
  • Saturday 9:00am to 12:00pm

We appreciate your cooperation and patience.  We will continue to monitor the situation closely and provide the latest updates and helpful resources at www.WaveFCU.org.

Thank you for being a valued member of Wave Federal Credit Union and please stay healthy and be safe.

Paul Archambault, President & CEO


 

Lobby Closing-COVID-19 (CORONAVIRUS) INFORMATION

LOBBY CLOSING- COVID-19 (CORONAVIRUS) INFORMATION

3-19-2020 2:40pm

We are open for business.  To protect the safety and well-being of our members and staff, we are temporarily limiting our lobby access to appointment only.  Please be patient and know we are working as diligently as possible to serve you.  We would like to stress that these changes are driven by health-related concerns, not a credit union safety and soundness concern.  Your deposits remain federally insured by the National Credit Union Association (NCUA).

We encourage you to utilize our electronic services including ATMs, and our free Wave Mobile App or online banking to view transactions, check balances, make payments, transfer money, deposit checks and more. New loans can be applied for online, by calling us or in person by appointment only. Teller transactions (*except for coin transactions), including Shared Branching, can be conducted at the drive-up window.

*Coin transactions will have to be transacted in the lobby by appointment only.

If you would like to come in and conduct a member service transaction, loan application, IRA transaction or safe deposit access, please contact your local branch in advance to make an appointment.  Important:  No face masks will be allowed when conducting an in-person branch transaction.

  • 480 Greenwich Avenue – 401-781-1020
  • 1217 Warwick Avenue – 401-463-9574

For your convenience, our drive-up hours at both locations will be expanded:

  • Monday through Friday from 8:00am to 5:00pm
  • Saturday from 8:00am to 12:00pm

We appreciate your cooperation and patience during these difficult times. We will continue to monitor the situation closely and will provide the latest updates and helpful resources at www.WaveFCU.org

Thank you for being a valued member of Wave Federal Credit Union.

Paul Archambault, President & CEO


 

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Wave FCU Main Branch

Address: 480 Greenwich Ave, Warwick, RI 02886

Phone: (401) 781-1020
Fax: (401) 562-1290

Warwick Avenue Branch

Address: 1217 Warwick Ave, Warwick, RI 02888

Phone: (401) 463-9574
Fax: (401) 463-5161

 

MEMBER SUPPORT


In case you miss any information or just want to give us feedback, please feel free to contact us.

 

BUSINESS HOURS

MAIN BRANCH
LOBBY HOURS
Mon-Wed: 9am - 4pm
Thurs-Fri: 9am - 5pm
Saturday: 9am - 12pm

Drive Up Opens
M-F: 8am / Sat: 9am

WARWICK AVENUE BRANCH
LOBBY HOURS
Mon-Wed: 9am - 4pm
Thurs-Fri: 9am - 5pm
Saturday: 9am - 12pm

Drive Up Opens
M-F: 8am / Sat: 9am

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